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Care Fees Inspection Dementia Staffing Training Incontinence Television Telephone Laundry Community Hospital Smoking Fire Visiting Funding
What is the difference between a nursing home and a residential home? Residents in a Residential home are generally people who can no longer cope at home by themselves and require the safety and security of having caring staff to help with their daily lives. They might need help with dressing and bathing and their personal hygiene. They are mobile and can walk with the aid of a stick or frame in the home but may need a wheelchair for outings. Residents in a Nursing home are generally more dependent than those residents in a rest home. They might have a medical condition which requires the regular attention of a Qualified Nurse. A Fully Qualified Nurse (RGN) is available twenty four hours a day in a nursing home. Grange Hall provides care for both Residential and Nursing needs, Residents in our Care home range from those who are able to walk about unaided to residents who are bedbound and need special care to keep them comfortable. If the home's fees are being paid by your local authority your social worker will decide whether you need residential or nursing care by carrying out an assessment of your needs. Do you accept residents whose fees are paid by Social Services? Yes, we have rooms that are available to residents funded by their local authority. Grange Hall is registered and inspected by The Care Commission in Scotland
Do you admit residents who suffer from senile dementia or confusion? We do accept residents who are forgetful or confused. How many staff are on duty at Grange Hall Nursing ? The following is a typical shift pattern for nursing staff:
Do your staff receive regular training? Yes, all staff have the opportunity to attend regular in-house training sessions and are required to attend certain training sessions on manual handling and fire safety. Our qualified care staff (SVQ) or RGNs regularly attend training days to keep up to date on current practice. What are SVQs? Scottish Vocational Qualifications. A qualification which care assistants can achieve to prove they are competent, knowledgeable and committed to their job, rated as SVQ 1...SVQ2 or SVQ 3 our care staff are encouraged to achieve minimum SVQ2 or SVQ3 Can you help residents with incontinence problems? Yes, we provide all necessary aids and pads and our staff will try to lessen the problem by good care practice.
Can a resident have a television in their room? Yes, all rooms have a television aerial point, there are television's in all residents lounges with an extensive film library What if a resident wants to make a phone call? There is a portable phone for residents' use and residents may install a private line to their room if they wish. Do you charge extra for laundry? No, our fees are fully inclusive (except dry cleaning). The only extra charges are for personal items such as newspapers, hairdressing and toiletries.
How do you keep residents in touch with the outside community? We arrange regular outings by minibus. We also provide transport for
residents to attend local clubs or societies they may belong to, there
is also the facility to send and receive e- mail or video mail from
distant relatives. What happens if a resident has a hospital or doctors appointment? As a general rule, we will arrange the transport to take our residents to their appointments and a member of staff will usually accompany them. What about dentist and optician appointments? We try to arrange domiciliary appointments but if this isn't possible the same applies as stated above.
We must comply with the Scottish Executive's smoking regulations, No smoking is allowed in bedrooms. There is a smoking lounge available for residents and visitors, staff are not allowed to smoke within the care home What precautions do you take against fire? We have modern smoke and fire detection systems which are tested and maintained on a regular basis. Our staff receive regular training on how to prevent fire and on what to do should a fire occur. As this is the residents own home there are no strict visiting hours but we do ask that if possible you avoid early morning, meal times and late evening. We actively encourage residents to go out with their families and will provide any assistance we can. Family pets i.e; small/medium dogs, under supervision are also welcome to visit.
Who Pays the Bill?Contact your local Social Services Department. If they think you need help they will carry out an assessment of your needs. This will involve talking to you and those people who already help you. They will give you a care plan which details the help are entitled to and may recommend that you move into a care home. If you are in hospital the doctors and nurses may feel you need to be cared for in a care home after your discharge and will arrange for a social worker to advise and help you. How do I find a care home? Your Social Services Department will provide you with information about local homes that provide the type of care you need. You can also find a list of homes in your area at The National Care Homes Directory. You or a close friend/relative can contact any home and arrange a visit to see what care the home can offer. If Social Services arrange for your admission into a care home they will take account of your preferences where possible.
Can I choose the home? If you are paying the full fees yourself then you may choose which home to go into. If Social Services are making the arrangements you can choose which home to go to, as long as the home provides the type of care you need, a contract can be arranged between the home and Social Services and the fees are no more than Social Services would normally pay. What if the fees are more expensive than Social Services will pay? If a relative, friend or charity will pay the balance of your fees you may go to a more expensive home in most cases. If you have qualified for your fees to be fully paid by Social Services, Grange Hall will not require an additional 'topup' fee from any other funding source, There is no 'topup' fee system in operation at Grange Hall Can I move from one home to another? Yes, as long as the new home meets Social Services requirements as stated above. If you are privately funded and depending on availability, you may move to any home of your choice
How do I pay the fees? If Social Services have arranged for you to go into a home they will work out how much you will have to pay. Your contribution towards the fees of the home will be calculated using standard rules based on your income, savings, investments and the value of any property you own. You will be allowed to keep a personal allowance of about £.20.45 per week for personal expenses. Social Services will calculate your weekly income including pensions and other benefits you are entitled to. They will not take into account any capital you have up to a value of £12,500. If you have between £12,500 and £20,750 in capital you will have to pay an amount towards your fees. For every £250 you have over £12,500 you will have to pay an extra £1 per week towards your fees. If for example you have £14,000 then you will have to pay £10 per week towards your fees. If you have capital valued over £20,750 then you will have to pay the full cost of your fees in the home, (An allowance for personal care will still be funded by the local Authority, which is deducted from the amount you will have to pay.) If you are only going into a home temporarily (for up to eight weeks) then Social Services will ask you to contribute an amount based on your income and will allow for expenses at your own home such as council tax, rent, gas and electricity.
Will I have to sell my home to pay for my fees? You may have to sell your home unless your spouse lives there, or a relative under the age of 16 who you are responsible for, or a relative over 60 or who is incapacitated lives there. Social Services will also take into account someone who has been caring for you and still lives in your home. If you have to sell your home then Social Services will continue to pay your fees until it is sold. When the property has been sold they will recover the amount they have paid towards your care home fees. Will my husband or wife have to pay anything towards my fees? If you are not paying the full cost yourself your husband or wife may be asked to contribute towards your fees. The amount will be agreed with Social Services. If your spouse depends on your income, Social Services must take this into account and ensure they have a reasonable amount to live on. If you are married and have an occupational pension, Social Services must only take account of half of it as long as you are giving at least half to your spouse. What if my capital falls below £20,000 after I have moved into a home? You should contact Social Services. If they agree the home provides the type of care you require they may help you. If they think the home is unsuitable or too expensive they may ask you to move to a different home that meets their requirements. In the case of Grange Hall we will always endeavour to ensure that any change in funding arrangements does not cause you any inconvenience or concern.
Although we strive to ensure that the information provided is accurate, Grange Hall does not guarantee the accuracy of the above answers. For detailed information you should contact your local Social Services Department |
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